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Forum Discussion

Mouath's avatar
Mouath
Aspirant
Jul 05, 2020

XR500 V2.3.2.56

Hello everyone, I know there are a lot of posts about "This R-App is not loaded yet, please try again in a minute." problem, but of them are old. My router is XR500 and my version is V2.3.2.56, I have read some answers but from posts that are old and their solution by downloading an old version firmware, is there a solution to my problem in July of 2020? 

I am facing this problem from a month now, it was all fine when I downloaded the latest update before facing the issue.

 

5 Replies

  • Netduma-Fraser's avatar
    Netduma-Fraser
    NetDuma Partner
    Jul 05, 2020
    Not much can be done until the next firmware is available so make sure you sign up for the beta if you haven't already. In System Information in the Rapp panel options change the number of retries from 3 to 5 then reboot the router and see if that helps.
    • Mouath's avatar
      Mouath
      Aspirant
      Jul 08, 2020

      Thanks for the reply, but I did not find the number of retries, could you guide me to where that is or send a screenshot.

      • Netduma-Fraser's avatar
        Netduma-Fraser
        NetDuma Partner
        Jul 08, 2020
        Go to the System Information page and find the panel titled Installed Rapps (it's on the middle row on the right hand side). Click the 3 line icon, looks like a burger and then you'll see the option there.