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Forum Discussion
XR500 Wifi Connectivity Issues.
Hello everyone!
Wondering if anyone else is having this issue after the latest FW. V2.3.2.56. Not long after updating, I am having an issue that no matter how many devices are connected wirelessly, after a while (say maybe 1-2 hours) the device's connection to the internet will stop while still reporting being connected to the wifi. Then after a few minutes the internet connection will resume on it's own or in extreme cases will have to reboot the router. I have reflashed the router with the latest firmware, ensured antennas are securely connected, changed networks from 2.4 and 5ghz into smart wifi, changed wifi channels, reset to factory, reset connecting devices wifi settings, and verified that hardwired devices are still connected to the internet. Router is 2-3 years old probably now. Nearing it's Eol? Any suggestions are appretiated!
10 Replies
- Could you try setting reserved IP address for these devices in LAN Settings please and then reboot the devices and see if the issue stops.
Will do, ill try that and update if there's any changes.
I'd almost say that fixed it but it did happen again. I'm not sure what exactly is causing the issue but the devices stayed connected longer than they normally have been.
Any Wifi Neighbors near by? If so, how many?
Has a factory reset and setup from scratch been performed since last update?
What version of FW was loaded prior to updating FW?
Wildfang392 wrote:Hello everyone!
Wondering if anyone else is having this issue after the latest FW. V2.3.2.56. Not long after updating, I am having an issue that no matter how many devices are connected wirelessly, after a while (say maybe 1-2 hours) the device's connection to the internet will stop while still reporting being connected to the wifi. Then after a few minutes the internet connection will resume on it's own or in extreme cases will have to reboot the router. I have reflashed the router with the latest firmware, ensured antennas are securely connected, changed networks from 2.4 and 5ghz into smart wifi, changed wifi channels, reset to factory, reset connecting devices wifi settings, and verified that hardwired devices are still connected to the internet. Router is 2-3 years old probably now. Nearing it's Eol? Any suggestions are appretiated!- How long is it before the issue occurs again now? If you go to Settings > Monitoring > Connection status, what does it say for DHCP Lease obtained/expires?
You mean the log when the dchp lease changes? It looks like it's fine unless there's something I'm missing.
Monday, May 11, 2020 21:46:09 [Internet connected] IP address: 184.166.52.***, Monday, May 11, 2020 21:45:50 [DoS Attack: SYN/ACK Scan] from source: 54.37.245.203, port 10222, Monday, May 11, 2020 21:43:58 [DoS Attack: RST Scan] from source: 49.51.65.219, port 10012, Monday, May 11, 2020 21:09:45 [DoS Attack: RST Scan] from source: 170.106.134.244, port 65010, Monday, May 11, 2020 21:09:44 [DoS Attack: RST Scan] from source: 49.51.65.243, port 443, Monday, May 11, 2020 21:09:42 [DoS Attack: RST Scan] from source: 49.51.65.219, port 80, Monday, May 11, 2020 21:05:36 [DoS Attack: SYN/ACK Scan] from source: 76.118.59.241, port 53, Monday, May 11, 2020 20:54:51 [DumaOS] DHCP lease change., Monday, May 11, 2020 20:54:29 [DumaOS] DHCP new event., Monday, May 11, 2020 20:54:29 [DHCP IP: 192.168.1.5] to MAC address 1a:f8:cb:66:f3:5a, Monday, May 11, 2020 20:54:29 [DumaOS] DHCP lease change., Monday, May 11, 2020 20:54:26 [DumaOS] DHCP new event., Monday, May 11, 2020 20:54:26 [DHCP IP: 192.168.1.5] to MAC address 1a:f8:cb:66:f3:5a, Monday, May 11, 2020 20:54:26 [DumaOS] DHCP lease change., Monday, May 11, 2020 20:54:25 [DumaOS] DHCP new event., Monday, May 11, 2020 20:54:25
Any other ideas appreciated.
I'd say there are 11 networks near me with 4 in close range proximity. I have reset the router to factory and also reflashed the firmware with the same version. It isn't happening as much but still occasionally occurs. I have changed my network channels, maybe i should see if i can figure out what the neighboring network channels are if it can show me.
If you have some wifi neighbors near by, try turning down the power output of the wifi radios to see if this helps any. Sometimes reducing the wifi foot print interaction with other wifi signals can help with odd wifi disconnetion issue when in a wifi congested envrionment.
Wildfang392 wrote:I'd say there are 11 networks near me with 4 in close range proximity. I have reset the router to factory and also reflashed the firmware with the same version. It isn't happening as much but still occasionally occurs. I have changed my network channels, maybe i should see if i can figure out what the neighboring network channels are if it can show me.
