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Forum Discussion
XR700 DHCP, No Internet, Dropping Connection, Bad Coverage
I can't tell you how disappointed I am with the XR700. I am not an IT perfessional but this isn't my first rodeo. I have had issues getting DHCP to work correctly. It starts off ok and any little ...
I appreciate the feedback. I didn't mention it beacuse I was interested in the response I would get but I'm a veteran electrical controls engineer. There is no doubt that there is a firmware issue with this router. Conceptually, it's got some perks but if you can't make it preform basic router functions what good are the fancy colored DumaOS screens worth. I don't even trust what they show me. The coverage issue was only an exclaimation point on the performance. I would have let that slide if 90% of the other things works. As far as the NAT response, it's not that. I hope Netgear understands that for a premium price the customers are expecting a premium product. For me, after 20 years of Netgear, I'm looking elsewhere.
Maybe next time give feed back to the question presented as well. Can't help you out if you don't help us.
FYI, the picture in the post with the GREEN check marks? Means those problems were solved.
Good Luck.
ShooterStein wrote:I appreciate the feedback. I didn't mention it beacuse I was interested in the response I would get but I'm a veteran electrical controls engineer. There is no doubt that there is a firmware issue with this router. Conceptually, it's got some perks but if you can't make it preform basic router functions what good are the fancy colored DumaOS screens worth. I don't even trust what they show me. The coverage issue was only an exclaimation point on the performance. I would have let that slide if 90% of the other things works. As far as the NAT response, it's not that. I hope Netgear understands that for a premium price the customers are expecting a premium product. For me, after 20 years of Netgear, I'm looking elsewhere.
FURRYe38 wrote:Maybe next time give feed back to the question presented as well. Can't help you out if you don't help us.
FYI, the picture in the post with the GREEN check marks? Means those problems were solved.
FURRYe38 - I hope you don’t take this wrong. I see how much you post on the site and how many people you’ve helped. I’m sure you’ve helped so many with their issues and we are all thankful for that. Serioussly...I can only speak to the XR500 and XR700 routers. The ones I paid a collective $900+ for after taxes. They are a mess. My frustrations may be getting the best of me but I’m not an idiot. If you read the posts, there’s often no solution to these issues. (examples below) Are you implying that the XR700 is not an Epic Fail? When someone gives up and buys a new router because they are so fed up with their Netgear… that is not a solution. Maybe mark them as “no solution found” or something a little more honest.I need to get my XR700 stable so I can sell it. If I ever have time to install a bunch a different firmwares and factory reset it 5 times, I would love to get some of your expert advice.Green Check Mark #1 - Xr700 disconnectsAfter 5 days of troubleshooting the XR700 owner with the problem gave up and decided his results were good enough. He was still having issues. I think calling this a solution is a flat out lie.Green Check Mark #2 - Xr700 connection drop off / disconnectsAccepted Solution: “Hello Vazuh - I have sent you a message. Please check your inbox. “This is not a “solution”. Read through the comments. The customer had to rig his set up, downgrade his firmware and still was having issues.Green Check Mark #3 - XR500 Randomly Drops InternetThe person with the problem never says there’s a solution. The solution is more questions?Only here to try and help figure out users problems.
If users don't give feedback to questions presented, makes it kind of hard for us to troubleshoot and give suggestions that may help. Not much else we can do here in the forums.
I ran the XR700 for a short period of time. I didn't keep it as it was something that I needed as my XR450 was working great and just as good as the 700 did. I didn't see any of these disconnections or bad coverage is some of you seem to be having problems with.
Also there is the beta forum for these routers as well. User can apply for beta access and may gain more information and experiences with the beta side if they choose to do so. Don't have to of course.
Overall, if users are not getting good experiences from there routers, users need to contact NG support and let them know and or return the routers to place of purchase.https://www.netgear.com/mynetgear/registration/login.aspx
Good Luck.
- Really sorry to hear you're having this issue. Could you tell us a little more about your physical setup? Modem model > XR > all devices etc? The disconnections you're experiencing is it all from wireless devices or a combination with wired as well?
