Admin account access FUBAR

PROBLEM SOLVED.  Despite what I was told by tech support I was able to solve the problem w/o doing a reset and starting from zero.  Not sure how/why some of this happened but here it the story.  I took the 2nd system (ORBI68) to another building on our property and completed the setup with just 1 satellite,i.e., all that was needed there.  Remember the 2nd satellite I wanted to add to the existing system (ORB95).  Setting up ORBI68 yielded creation of the admin account for that system.  I left the app open and came back to the house and the app had lost contact with ORB68 but was now "seeing" ORB95.  When I chose to connect to ORB95 I was given the option to use biometric authentication and got into the admin account that I had been blocked out of.  The addition of a satellite to ORB95 was completed w/o any firmware changes anywhere and everything is working as it should.  Take that NETGEAR tech support!