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Forum Discussion

BigDingus's avatar
BigDingus
Tutor
Apr 26, 2025
Solved

App refusing Password

Hi folks.

I've had my Orbi system for years. Worked great all that time.

I  now have an issue where I can't access it using the App.

It refuses whatever password I have.

It works as usual from my PC (Wired)

Can someone help?

24 Replies

    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User
      Jun 27, 2025

      Please mark your thread as solved. 

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Jun 27, 2025

    New Orbi app updated:

    https://community.netgear.com/discussions/en-home-orbi-app/new-orbi-app-versions-and-updates/2308199/replies/2460203

  • JamesT608's avatar
    JamesT608
    Guide
    May 27, 2025

    I downloaded 2.45.1 this morning. Had to delete the old version and then download and install the new version. 

     

    and IT WORKS! Finally 

    • BigDingus's avatar
      BigDingus
      Tutor
      May 05, 2025
      Hi Furry.
      Thanks.
      That’s a couple of things I tried before posting. No luck though.
      • KevinLiT's avatar
        KevinLiT
        NETGEAR Moderator
        May 09, 2025

        Hello JamesT608, 

         

        Thanks for providing that information! 

         

        Which Orbi app version do you have installed?

         

        Best,

        Kevin

        Community Team

  • CrimpOn's avatar
    CrimpOn
    Guru - Experienced User
    Apr 26, 2025

    Which Orbi system, and what is the app running on?

     

    There have been numerous posts recently about the newest iPhone software causing the iPhone version of the Orbi app to refuse to connect.