Armor activation

Question

Hi - I have just installed RBR20 with two satellites. In the Orbi App I click on Security to activate...I get a window asking to activate trial, and then I get Error - Failed to subscribe. How do install security on this setup?&nbsp;

Christian_R · Answer

Hi walshie,&nbsp;

&nbsp;

May you refer to the article below to see if that helps. If your issue persists, please send me a private message with your email address and serial number.

&nbsp;

https://kb.netgear.com/000061809/I-get-an-error-when-I-try-to-activate-NETGEAR-Armor-what-do-I-do

&nbsp;

Thanks,
Christian&nbsp;

FURRYe38 · Answer

There is a dedicated forum for Armor as well for future reference:

https://community.netgear.com/t5/NETGEAR-Armor/bd-p/en-home-armor
https://www.netgear.com/landings/armor
Good Luck.

walshie wrote:
Hi - I have just installed RBR20 with two satellites. In the Orbi App I click on Security to activate...I get a window asking to activate trial, and then I get Error - Failed to subscribe. How do install security on this setup?

grimachek · Answer

I'm having the same problem.&nbsp; When I attempt to activate Armor it times out and reads; "Failed to Subscribe"

FURRYe38 · Answer

There is a dedicated forum for Armor as well for future reference:

https://community.netgear.com/t5/NETGEAR-Armor/bd-p/en-home-armor
https://www.netgear.com/landings/armor
Good Luck.

grimachek wrote:
I'm having the same problem. When I attempt to activate Armor it times out and reads; "Failed to Subscribe"

Christian_R · Answer

Hello grimachek,&nbsp;

&nbsp;

May you reinstall the Orbi app and reboot your router.&nbsp;

&nbsp;

Christian&nbsp;

Forum Discussion

Armor activation

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