Delete device in Orbi App?

Question

On my Orbi RBK852, I can not figure out how to permanently delete a device in Device Manager in my Orbi App. I have the device turned off in DM, but no where do I see how to “delete” that device. Anyone have a clue how to get rid of this device?

jkk4_1998 · Answer

Hi Christian, I wish it was so simple. There is NO option to “delete” in the device manager in the Orbi app. I currently have the device as “offline” but there is absolutely no “delete” option!

CrimpOn · Answer

jkk4_1998&nbsp;wrote:Hi Christian, running on iPhone iOS.&nbsp;app version is 2.8.2.0firmware is v3.2.17.12It may be a problem with the iPhone app.&nbsp; My Android Orbi app, clearly shows a "delete option" (see attached image)"Device Manager" shows a bunch of devices which are not connected. When I press on one of them, a screen with detailis comes up and has a "Delete" option in RED LETTERS toward the bottom.&nbsp;When Christian_R asked how to contact you, I believe he intended that you send a private message by clicking on his screen name, which will bring up an option to send him a private message containing things that should not be posted on the public forum (such as "real name", telephone number, email,etc.)&nbsp;

Christian_R · Answer

Hi jkk4_1998,

&nbsp;

May you refer to the article below on how to delete a device from the device manager:

&nbsp;

https://kb.netgear.com/000062162/How-do-I-remove-a-device-from-the-Device-Manager-list-in-the-Orbi-app

&nbsp;

Christian&nbsp;

Christian_R · Answer

HI jkk4_1998,

&nbsp;

May you provide us with the following info for us to check further:

&nbsp;

Orbi Firmware Version:

Orbi App Version: (please also specify if it's iOS or Android)

&nbsp;

Thanks,

Christian&nbsp;

jkk4_1998 · Answer

Hi Christian, running on iPhone iOS.&nbsp;app version is 2.8.2.0firmware is v3.2.17.12

Forum Discussion

Delete device in Orbi App?

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