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Magenta status on RBR10
Hi,
Recently I bought RBK13 Multiroom Wifi 3-pack for our home. It works fine after installation. But I still have a question about the color of the dot on the Orbi app. The router RBR10 is connected to the router of our provide, so RBR 10 acts as a bridge. On the Orbio app I see that the router RBR10 has a magenta dot, while both satelites have green dot. What I've understood is that magenta color indicates that the router is not connected to the internet. Is this correct due to the router is just a bridge? Or do I need to configure something in the router RBR10 to get a green dot? And does this have an impact on the connection if I leave it as it is (showing a magenta dot)?
As mentioned above, the Wifi connection and the internet connection through Orbi are working perfectly now in my oponion!
Looking forward to receiving your comments. Thanks.
Regards,
Hauw.
Ok
I beleive this is a Orbi app issue. I'll direct you to the orbi app forum from here.
Good Luck.
6 Replies
Please post about this in the Orbi app forum:
https://community.netgear.com/t5/Orbi-App/bd-p/en-home-orbi-appThere are other posts there about Orbi app and the RBR showing PINK.
Also be ware, If your ISP modem already has a built in router, This would be a double NAT (two router) condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
Good Luck.Thank you very much for your reply.
I read the information you gave me and I realize now that some of the devices, like internet radio, do work through Orbi indeed. So I guess this is due to double NAT issue.
I want to use the modem as is, so with the wifi radios activated. Can I configure the Orbi router as another wifi access point? So, in fact option 3 without disabling the wifi radios on the modem?
Thanks.
The wifi radios on the modem should be disabled so they don't interfere or cause problems with the Orbi system. So yes, you can configure the Orbi for AP mode I believe which would be best for you.