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Forum Discussion
Josh17
May 01, 2021Follower
Netgear Orbi app vulnerabilities detected
Hello,
My Netgear Orbi app 'security' seems to be all over the shop. the rating has dropped down to 66 (low) and I have no idea how to bring that number up.
It says 'Vulnerabilities Detected - 260' all from my LG TV, has anyone had the same issues and know how to rectify this?
The 'Recommendations' suggest 'Enable Guest WIFI Network/Install Bitdefender Security/Update WIFI Password' but they do not seem to change anything if I do what is recommended.
Any help would be greatly appreciated, thank you.
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Assuming that Bitdefender Armor has been enabled on this Orbi, then that product is complaining about the LG TV. One step might be to open the TV setup menu and see if there is a firmware update for the TV.
This question is actually more about what Armor is doing than the Orbi "app", so it might be more likely to get an informed response if the question is posted in the Armor community forum:
https://community.netgear.com/t5/NETGEAR-Armor/bd-p/en-home-armor
(Netgear probably thought creating all these separate community forums was a good idea. My, I'm not so sure.)
If you could take a screen shot of those complaints, someone might recognize how serious they are.)
- CatchingthebusInitiate
- Christian_RNETGEAR Employee Retired
Hello Catchingthebus,
May you visit armor.netgear.com and let me know if you're able to see the vulnerabilities/description listed there.
Christian
- J-mazzAspirant
- J-mazzAspirant
- Christian_RNETGEAR Employee Retired
Hello J-mazz,
Can you visit the Armor portal at armor.netgear.com and check to see if you're able to view the vulnerabilities there.
Christian
- TobitiggerInitiate
I have the same issues. Upgraded from my ASUS RT-N56 to a RAX45 and now Armor started its 30 day free trial promptly messing things up that never were a problem.
My rating says 79, I recently had a TV update as of two days ago, yesterday I installed the new router, everything is running bad. Is there a way uninstalling/removing armor? Might as well just return this router.
- grouffaAspirantHave the same problem
- grouffaAspirantMe, too !!!
- I have the same issue with my LG TV Showing 271 vulnerabilities. Latest firmware..
- mikevollmer98AspirantSame issue on mine but with my Amazon fire tv stick. Called Netgear help support and they tried to tell me I have to pay $250 to remove the threats since my network has become compromised from the vulnerabilities even with Netgear armor active.
What telephone number did you call?
That does not sound like a response from Netgear. Sounds more like one of those companies that pop up on internet searches for "Netgear Support" (of which there are many who have nothing to do with Netgear).
- CosmoC17Aspirant
I’m having the same exact issue.says 313 vulnerabilities with my LG Oled TV. Firmware and software are up to date, Came out of nowhere. Score dropped to mid 60’s and flutters between that and mid 70’s. How do I rescan this device? It seems like there is a bug in app…or somehow is really wrong with LG security.
- JCvanDoornAspirant
I have a similar thing here ... 83 Vulnerabilities on my LG G2.