NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

dona13's avatar
dona13
Aspirant
Apr 09, 2023
Solved

Network map problem with RBK22 system

My system RBK22 with one router (RBR20 and one satellite RBS20) used to show in the network map the WIFI connected devices as well as my devices connected to the router or the satellite by wire (more concrete, I have a Windows PC that does not have WIFI so that I am connecting it directly to the router, through a network cable)

This wired PC used to be shown no matter what way I chose to use : in a browser connect through orbilogin, in Android application or in Windows application (Netgear Genie).

This situation changed and my wired device does not show anymore in any of the ways.

Is there a way to fix this, or this happens as a new "feature" a la Microsoft ? Thank you.

7 Replies

  • Any progress since yesterday? Seen posts that this has been resolved for some users over night. 

    We reported these issues to NG yesterday...

    • dona13's avatar
      dona13
      Aspirant

      Hello, I have found what caused this problem, we may consider this fixed. Thank you.

      • FURRYe38's avatar
        FURRYe38
        Guru

        And would you please tell us what you have found to have caused this problem?