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Forum Discussion
Orbi App Doesn't connect to Router
Hi were you able to resolve this issue having the same problem in 2025
3 Replies
What mobile platform are you using?
What Orbi system model do you have?
If Android, there is a known issue with Orbi app on Android not connect to Orbi systems. They are working on it?
Hi,
Platform? android, Galaxy s24 phone
Orbi app 2.47.999
I have orbi 750 series. Im pretty sure ill have to resetting the setting been reluctant since its been working I just cannot getting to the app or lan access.. any pointers?
Might submit a bug report thru Orbi app by shaking the device and will display bug reporting options.
Might save off a backup configuration to file from the RBR, then do a reset and setup from scratch using Orbi app. Afterwards, re-apply the back upconfiguration from file:
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
