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Forum Discussion
wilkyman1
Oct 15, 2025Aspirant
Orbi app not connecting via Local or Anywhere Access, cant log in from PC as administrator.
I have an Orbi AX4200 RBR750 WiFi 6 router with two satellites, but I am unable to connect through Anywhere Access or locally. My Nighthawk CM2000 2.5Gb cable modem is connected to a Mediacom ISP 1Gb...
FURRYe38
Oct 15, 2025Guru - Experienced User
What FW version is loaded on the Orbi system?
Be sure to disable any MAC Address randomizers on phones and pads while at home:
NETGEAR Mobile Applications and Android/Apple/Windows Devices FAQ | NETGEAR Communities
Have you tried connecting to the system with out all the security and any VPN enabled as a quick test to see if you can access the routers web page?
Since the CM modem is modem only, RBR web page should be accessible all the time at 192.168.1.1 unless you use a different IP address string.
wilkyman1
Oct 16, 2025Aspirant
Not able to obtain the firmware version without connecting remotely. I am not currently at this location with the ORBI. My app is not currently allowing me to look up the info. Indicates I'm connected via Anywhere Access but then pops up a dialog box saying Device is offline.
When onsite last Monday I disabled VPN turned off security sw. I tried to log in but would not allow me, cant remember the message I received.
I will try your recommendation when I return to the remote location unless you have a suggestion that would allow me to log in remotely? Thanks