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Forum Discussion
wilkyman1
Oct 15, 2025Tutor
Orbi app not connecting via Local or Anywhere Access, cant log in from PC as administrator.
I have an Orbi AX4200 RBR750 WiFi 6 router with two satellites, but I am unable to connect through Anywhere Access or locally. My Nighthawk CM2000 2.5Gb cable modem is connected to a Mediacom ISP 1Gb...
- Oct 22, 2025
What Orbi model system do you have?
What FW version is on the RBR and RBS?
A factory reset and setup from scratch maybe needed.
May need to submit a bug report thru the Orbi app as well: How to report a bug on the Orbi App FAQ | NETGEAR Communities
JFP0612 wrote:
I have the same issue starting 10/19. I’ve had the Orbi for four years with no issues.
I have no answers to fix the issue unfortunately. I’ve tried every solution I’ve come across except for a factory reset.
wilkyman1
Oct 16, 2025Tutor
Not able to obtain the firmware version without connecting remotely. I am not currently at this location with the ORBI. My app is not currently allowing me to look up the info. Indicates I'm connected via Anywhere Access but then pops up a dialog box saying Device is offline.
When onsite last Monday I disabled VPN turned off security sw. I tried to log in but would not allow me, cant remember the message I received.
I will try your recommendation when I return to the remote location unless you have a suggestion that would allow me to log in remotely? Thanks