NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Orbi app not connecting via Local or Anywhere Access, cant log in from PC as administrator.
I have an Orbi AX4200 RBR750 WiFi 6 router with two satellites, but I am unable to connect through Anywhere Access or locally. My Nighthawk CM2000 2.5Gb cable modem is connected to a Mediacom ISP 1Gb...
What Orbi model system do you have?
What FW version is on the RBR and RBS?
A factory reset and setup from scratch maybe needed.
May need to submit a bug report thru the Orbi app as well: How to report a bug on the Orbi App FAQ | NETGEAR Communities
I have the same issue starting 10/19. I’ve had the Orbi for four years with no issues.
I have no answers to fix the issue unfortunately. I’ve tried every solution I’ve come across except for a factory reset.
What Orbi model system do you have?
What FW version is on the RBR and RBS?
A factory reset and setup from scratch maybe needed.
May need to submit a bug report thru the Orbi app as well: How to report a bug on the Orbi App FAQ | NETGEAR Communities
I have the same issue starting 10/19. I’ve had the Orbi for four years with no issues.
I have no answers to fix the issue unfortunately. I’ve tried every solution I’ve come across except for a factory reset.
Apologies for the late reply. I had issues with Netgear’s authentication. I’m on a roll with them.
My Orbi is the AX4200 WiFi 6 RBR750.
Unfortunately I’m unsure of the firmware.
The issue started when I unplugged it. I had to move my modem and router out of the way. It wasn’t unplugged for long, but once it was back up and running the app couldn’t connect.
I’ve unplugged it before to power cycle it, but this time it became an issue.
I’ve tried deleting the app, and adjusting iOS/iphone settings but nothing has worked.
Can find the FW version on the RBRs web page.
May need to submit a bug report thru the Orbi app.