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Forum Discussion
Orbi app
Please help! I'm so frustrated! I can't login into my Netgear Orbi App! I KNOW the password I have typed in about 3000x is correct, but the app keeps telling me my login failed and to re-enter password. I have an iPhone 8 using iOS 14.3.
what is wrong with this thing?! I already tried deleting and reinstalling the app and it still doesn't work.
When I reinstalled the app it acted like I just bought a new orbi system and made me re-do everything. I don't want to do it again. I'm
not a strong tech person and I don't want to fix everything that is connected to my internet if I have to unplug the modem again. Just to fix an app the doesn't work - for no reason. I have seen a lot of issues with this on this forum. I wanted to buy more satellites for my house but not if I can't figure out what's wrong with the app and can't sign in. What kind of company doesn't give you tech support?!?!? And the problem is with their own app?!!!!?!
yes, I have already checked that orbi has access to the local network - the slider is set to the right showing the green side.
Please please help with this issue.
13 Replies
Can you sign in to Netgera web site using that username and password?
The username and password to login to the Orbi app is different from the username/password used to login to the Orbi :smileysurprised:
This post explains the complications of different usernames and logins:
Also, please post to the forum dedicated to the Orbi app:
https://community.netgear.com/t5/Orbi-App/bd-p/en-home-orbi-app
Yes I understand that the Netgear site login is different than the app login. I CAN login to the Netgear site, but can not login to the Orbi app.
