NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Orbi rbr40 not connecting with modem
Hello, I’m hoping someone can help me. I have an Orbi rbr40 router with two satellites. Motorola modem. I unplugged the router and modem four days ago to move something. Plugged back in a few ho...
There is a good chance that the RBR40 is not actually connected to the modem.
Can you check that the cable connects the RBR40 WAN port (yellow) to the modem.
Turn off both modem and RBR40.
Turn on modem and wait a few minutes (not seconds... seriously... minutes)
Then turn on RBR40
The yellow port marked internet is connected to a 2x2x1 or so white box. On back of said box is Lutron wireless L-Bdgpro2.
on the modem, a Motorola surfboard 6141, there is a spot for power, cable like connection, and Ethernet.
the only thing I disconnected when moving was the power cord plugged into an extension cord.
I have left all off for more than minutes, a few times.