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Lizabqts's avatar
Lizabqts
Aspirant
Apr 09, 2023
Solved

Orbi-rbr850 not showing devices and not network map

Orbi-rbr850 not showing devices and not network map. Did 2 reboot and a Full reset stayed the same not showing anything. I think the app is messed up.
  • Any progress on this? Let us know. 
    I passed this on to NG for review yesterday. Seeing that some users have started seeing it work again. 


    Lizabqts wrote:
    Orbi-rbr850 not showing devices and not network map. Did 2 reboot and a Full reset stayed the same not showing anything. I think the app is messed up.

     

17 Replies

  • I had the same problem today, and fixed it.
    Google play doesn't have the updated version for the Orbi app.
    I just removed the app and downloaded the newest version 2.25.0.2813. Works correctly and stable.
    I used apkpure since Google play doesn't have it up to date.
      • Geojos's avatar
        Geojos
        Aspirant
        Ya I had that same problem until I got home and reset to factory, setup orbi, then backed up configuration file.
  • Same here.  Someone replied that they installed the Orbi app from google and that fixed it , but what about people with IOS?  I removed and reinstalled the Orbi app on my iphone to no avail.

  • Any progress on this? Let us know. 
    I passed this on to NG for review yesterday. Seeing that some users have started seeing it work again. 


    Lizabqts wrote:
    Orbi-rbr850 not showing devices and not network map. Did 2 reboot and a Full reset stayed the same not showing anything. I think the app is messed up.

     

    • Lizabqts's avatar
      Lizabqts
      Aspirant
      Yes solved for now . That parental control is part of my routine.