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Forum Discussion
Orbi RBR850 QoS Spped Test Fails
19 Replies
Same Issue QoS Stopped Test Fails
On going a few days.
For me it's been happening for months.
It stopped working not long after I bought my RBK853 package.
Anyone know what domain name it's trying to connect to?
-- Thanks, Verne
So after 6 months and 50 plus hours on the phone of going back and fourth netgear agreed to replace my system but not really. They wanted to send out only the router, system was purchased as a set. Not a single call was made to me from Netgear for troubleshooting after the first few. Ithe issues:
Discarding the BPDU, since it is an invalid BPDU so many times a second it takes the router offline. , back online and back offline, FLAPPING Even when the router and the satellite are the only things connected the same behavior. Wired and wireless backhawl no change
But t was me calling yall back and today when I found out the RMA was canceled I called, and 2 more hours and still a run around. Now with out a stable working system and my RMA is no where to be found. The flapping issue is well documented and the BPDU is also clearly defined. Hoops jumped by providing each and everything that supported asked when I CALLED yall. Wireshark captures clearly show there is an issue.
So as a twenty plus year customer, how can I get service?. Or shall we set the last hoop on fire to see if I can jump thru?
and Or should I just pony up and go with Cisco?
Hello jsrichie,
Has our support team been able to follow up with your regarding your concerns?
Regards,
Christian
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?Been working here for me on v12 and using a CM1200 modem:
