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Forum Discussion
RBS750 - Satellite "Connected" But Not Showing Up
I am having the exact same problem. Both satellites are clearly connected and working as wired devices to both satellites work. But the satellites do not show as connected to the router in both mobile app or orbilogin.
10 Replies
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?What OS platform are you using?
Firmware Version
V4.6.5.14_2.0.54Orbi Router (RBR750) is in AP mode
ISP Router is Arris BGW-210
I recommend that you log into the RBS web page using its IP address and update the RBS fw to v.5, Then update the RBR lastly:
Just a note that I see exact same behavior with CBR750 and RBS750. Both have latest firmware versions as per the Netgear support site. RBS lights blue to signify successful connectivity with CBR. Connected devices to RBS work ok. Neither web interface nor phone app acknowledge existence of RBS, even after attempting resets with RBS and re-syncing.
CBR750 FW: V4.6.5.8_2.0.54
RBS750 FW: V4.6.8.5
Yup - it's quite annoying, to be honest. Also, because the satellites aren't showing up, I'm not even sure how I could even run a manual update for their firmware. Bizarre!
