NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
RBS750 not appearing in network (app)
Hi, I have been trying to add an extra satellite to an existing network of an RBR750 router and 2 RBS750 satellites. After a few days trying with an RBS860 (in vain), I am now trying with a third RBS750. When I follow the steps in the app, sometimes he gets amber and once he was even blue, but he is never showing up in the app or the webpage. He is then showing as a second network (with another ORBI number), but trying to connect to that network (with the phone or laptop) fails as well. How can I get the satellite in the existing network? I already did 2 factory resets as well. thanks.
Can you ethernet connect the alien RBS to the back of the RBR. Turn OFF the other RBS. Then check the RBRs web page for an IP address that maybe given to the alien RBS in about 5 minutes after connected? If it does give an IP address, can you use this IP address in a web browser and see if you can log in to the RBS using admin and password or same log in as the RBR? The alien RBS probably needs to be updated to same version of FW that's running on the RBR.
6 Replies
I prefer to add satellites using the Orbi web interface.
https://kb.netgear.com/000053867/How-do-I-connect-a-satellite-to-my-Orbi-router
I have tried that as well. didn't work.
Can you ethernet connect the alien RBS to the back of the RBR. Turn OFF the other RBS. Then check the RBRs web page for an IP address that maybe given to the alien RBS in about 5 minutes after connected? If it does give an IP address, can you use this IP address in a web browser and see if you can log in to the RBS using admin and password or same log in as the RBR? The alien RBS probably needs to be updated to same version of FW that's running on the RBR.
