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Forum Discussion

wilkyman1's avatar
wilkyman1
Tutor
Oct 15, 2025

Orbi app not connecting via Local or Anywhere Access, cant log in from PC as administrator.

I have an Orbi AX4200 RBR750 WiFi 6 router with two satellites, but I am unable to connect through Anywhere Access or locally. My Nighthawk CM2000 2.5Gb cable modem is connected to a Mediacom ISP 1Gb...
iOS
not listed
wilkyman1's avatar
wilkyman1
Tutor
Oct 16, 2025

Not able to obtain the firmware version without connecting remotely. I am not currently at this location with the ORBI. My app is not currently allowing me to look up the info. Indicates I'm connected via Anywhere Access but then pops up a dialog box saying Device is offline. 

 

When onsite last Monday I disabled VPN turned off security sw. I tried to log in but would not allow me, cant remember the message I received. 

I will try your recommendation when I return to the remote location unless you have a suggestion that would allow me to log in remotely? Thanks 

 

 

 

 

KevinLiT's avatar
KevinLiT
NETGEAR Moderator
Oct 20, 2025

Hello wilkyman1,

 

Welcome to the NETGEAR Community!

 

We are sorry that you are having an issue accessing your Orbi Mesh system with Anywhere Access using your Orbi app and going to Orbilogin.net

 

Please try using the a different browser such as Firefox (for windows devices ) or Safari (for iOS devices ) to log into your Orbi admin page. 

 

Please keep me updated on the progress of this issue!

 

Best,

Kevin

Community Team

  • gearnet01's avatar
    gearnet01
    Aspirant
    Oct 21, 2025

    I too am having trouble with this release.  Not the same issue though. I updated to iOS 2.48.0.43.  Since that time if I try to open App it goes to the main dashboard page for 2 seconds and then immediately goes to a blank page which I get stuck on.