Ok, been away for the last two weeks and came home to find out I'm unable to connect to my Orbi App as well as the 192.168.1.1 website. I am up and running perfectly on my RBK852. I am definitely running on my Home network thru my Orbi. I've powered off and then powered up both units as well as my Netgear modem. So why is this suddenly broken on my iPhone and iPad apps as well as trying to access my Orbi thru the internet. Both the App and Website says they can't find my Orbi. Help! Orbi RBK852Netgear CM2050V Modem

I too have the exact same problem with my RBK852. Been gone for the last two weeks and came home to this. Recycled power on all products and still nothing. I too don't want to reset anything. I've been on 4.6.7.13 and don't know if it tried to update to the new firmware. All is working perfectly for me and sure hope someone's got the answer to this one. Netgear is driving me crazy!

I am attempting to connect with my phone, iPad, desktop, and laptop. I have no way to connect via Ethernet port.As I stated I tried to access via app, Orbilogin, and IP address. App says can’t find router and the pages above will not open (can’t connect to server, and something URL error. )I want to log in to see my WiFi system- this is a totally normal. Also I have a ring camera offline, so this is why I was originally in app to reboot- I now realize I have zero access to my WIFI!!!

Hi all,RBK853I can’t connect to Orbi via app, Orbilogin, or by typing in IP addressApp says device offline - won’t connectOrbilogin and IP address pages won’t open either!!Help!!! I’m afraid to hard reset router, it’s working fine, but if I reset it may never be “found” again.

If it is working fine, then there appears to be no urgency in accessing the router, correct? Would you mind describing how you are attempting to connect? (computer? laptop? smartphone? tablet?) And how you identified the IP address for the router?

Unreal, but I am glad I am not the only one. Paid $1k for system, I expect it to work properly. I just can’t believe I can’t even get in via IP address!!

Unable to connect to Orbi App as well as Internet website

17 Replies

FURRYe38
Guru
May 02, 2022
Have you disabled WiFi Private IP address and Limit IP Address Tracking on any Apple Devices?
- MB_Love
  Apprentice
  May 02, 2022
  Hi all,
  
  RBK853
  
  I can’t connect to Orbi via app, Orbilogin, or by typing in IP address
  App says device offline - won’t connect
  Orbilogin and IP address pages won’t open either!!
  Help!!! I’m afraid to hard reset router, it’s working fine, but if I reset it may never be “found” again.
  - CrimpOn
    Guru
    May 02, 2022
    If it is working fine, then there appears to be no urgency in accessing the router, correct?
    
    Would you mind describing how you are attempting to connect?
    
    (computer? laptop? smartphone? tablet?)
    
    And how you identified the IP address for the router?
- jkk4_1998
  Apprentice
  May 03, 2022
  Yes I just tried that and it did not help.
  - FURRYe38
    Guru
    May 03, 2022
    Try this and walk thru a new setup with the Orbi app:
    
    https://community.netgear.com/t5/Nighthawk-App/Nighthawk-app-not-connecting-but-Wi-Fi-works-gt-Try-This/td-p/2215659/jump-to/first-unread-message

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Unable to connect to Orbi App as well as Internet website