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1 -2 times per day router goes offline
I have an rbr850 on the latest firmware however 1-2 times per day the system completely goes offline (like a reboot) everything in the house wireless or wired loosed connectivity. Its random but seems to happen almost everyday in the evening.
the SSID is gone from broadcating and the entire system goes offline.
Its take about 1min and everything comes backonline and the work until the next event.
From what I can find, I dont see any system logs or admin logs on the device.
1. Are there any logs I can look at to see what is happening?
14 Replies
I am seeing the same thing happening recently with my same setup. RBR850 and 2 RBS850's. I have used them for a year with no issues and now it's a daily occurrence that the RBR appears to be rebooting. Internet router continues to be online and connect, but SSID and connectivity to RBR/RBS drop and comes back in a couple minutes.
I'm on the latest Firmware for all 3 devices as well. Any suggestions would be appreciated.
- I started having the same issue about the same time. Nothing has changed with the physical set-up or devices connected.
The router has worked fine since 2019, but now keeps going offline many times a day for less than a minute to about 5 minutes. Did you get a resolution?What NG router model do you have?
InLV wrote:
I started having the same issue about the same time. Nothing has changed with the physical set-up or devices connected.
The router has worked fine since 2019, but now keeps going offline many times a day for less than a minute to about 5 minutes. Did you get a resolution?
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡- Firmware is 4.6.7.13 on all 3.
Service provider is Spectrum, modem model E31T2V1.
Home is just over 4k sqft. Satellites are spread way out.
It’s all been working fine for over a year now.What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
Is there a front LED when this happends on the RBR?
Has a factory reset and setup from scratch been performed since last FW update?
