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Orbidude's avatar
Orbidude
Guide
Dec 29, 2021

2.4 Ghz Digital Frame doesn't work with RBR850 and 2 satellites...

Hi, I purchased 2 identical digital frames which only work at 2.4 Ghz. I'm using the RBR850 router with 2 satelites. I couldn't send any pictures to the frames no matter what I tried. My brother took one of the frames to his place and everything worked great.

 

The difference between his router setup and mine is that the RBR850 does not separate 2.4 and 5 Ghz. My brother has the option to choose 2.4 Ghz over 5 which is why he was able to make things work on his end.

 

How do I separate 2.4 and 5 Ghz on the RBR850 so that I can choose 2.4 Ghz on the digital frame?

 

Thanks!

3 Replies

  • plemans's avatar
    plemans
    Guru
    Dec 29, 2021

    Are they able to connect to the 2.4ghz? 

    You can see the devices connected to the network? 

    What modem/gateway is the router connected to? 

  • Mikey94025's avatar
    Mikey94025
    Hero
    Dec 30, 2021
    Orbidude wrote:

    Hi, I purchased 2 identical digital frames which only work at 2.4 Ghz. I'm using the RBR850 router with 2 satelites. I couldn't send any pictures to the frames no matter what I tried.

    I see in your other thread that the problem was your frame was connected to the wrong network.

    • Orbidude's avatar
      Orbidude
      Guide
      Dec 30, 2021

      Hi Mikey,

       

      It's not that the frames were connected to the wrong network. I think the frame was getting confused as to the 2nd router in the same room. As soon as I took the frame into another room, everything worked as it should. If in a couple days I'm having issues, I'll try your suggestion of disabling the 2.4 Ghz band.

       

      Thanks, I appreciate it.