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plsee74's avatar
plsee74
Tutor
Jun 04, 2022
Solved

Add new satellite 752

Hi, 

INeed some advise why is the RBS 750 showing as out of sync on.

The RBR 850, RBS 850 and RBS 750 are already on the latest firmware 4.6.8.2.  I try to factory reset the RBS 750 but the result is still the same.    Also another thing to note  the RBS 750 are ethernet backhaul to the RBR853 but on the NG router page, it is showing as 5GHz.

8 Replies

  • the one saying "out of sync" is hardwired into the router? 

    did you check the cable? 

    have you tried factory resetting the satellite and re-syncing it? 

    • plsee74's avatar
      plsee74
      Tutor

      Yes.  I did change the cable.  (FYI.  The RBS750 satellite is connected thru Dlink Gigabyte switch before connecting to RBR 850)

      Also did the factory reset after flashing to the latest firmware. (Including re-sync) Still got back the same result.

      The strange thing is it show out of sync on the attached device page but when I connect to the Sat via IP address, I'm able to see device being attached to it.

       

      Also I did a speed test from the area where the Sat is located, I'm getting good speed on my laptop and smartphone.  Seem to me it is working fine.  Just not sure why it is showing out of sync on the attached device page

      • plemans's avatar
        plemans
        Guru

        have you tried moving it (temporarily) to where the router is and direct connecting it? Maybe its an issue of the switch