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After power outage, Can't connect to Wifi unless I change the internal IP address.
I just set up an Orbi 963 with 2 satellites. For some reason, it would not let me use my old router's SSID so I had to change to a new SSID and reconnect my 90+ devices. Frustrating but worth it for the added speed. As soon as I turned on the guest network, I lost the ability to connect to the main SSID. I could connect to the Guest network but my devices were unable to connect. I found that by changing from 192.168.1.1 to 10.0.0.1 and higher, I was able to allow a Guest Network but, we had 2 power failures in 2 consecutive days due to weather. Both times, I was unable to connect to WIFI through the main but was able to through Guest. The only resolution was to change the internal IP address. I have the latest Firmware on all the devices. I have a Motorola MB8611 3.1 multi gig cable modem using comcast, a TP-Link ER7206 Multi-Wan Gigabite VPN router to allow for Dual Wan setup since the Orbi does not have a dual wan connection. The 2nd Wan is Mofi4500 connected to ATT and StarLink. The Mofi IP is 192.168.3.1, the Starling is 192.168.1.1, the TP-Link is 192.168.0.1. My orbit is now 10.20.30.1 or variations thereof. I bought a UPS so that would limit disruptions from power outages but, this is a very unstable system. Any takers? I had the same problems with the original unit and called tech support. After 1 hour of trouble shooting, they told me it was the unit. I sent it back and ordered a new one. Same problem. It works unless, see above.
Glad you got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡
thelopi wrote:
OMG! After weeks of trial and error, I found the problem. It was the Motorola Router that needed to be factory reset. Now, my TriWAN system is up and running. Thanks for all of your suggestions. I learned a lot. Most importantly the power of a factory reset.
15 Replies
thelopi wrote:
I have the latest Firmware on all the devices. I have a Motorola MB8611 3.1 multi gig cable modem using comcast, a TP-Link ER7206 Multi-Wan Gigabite VPN router to allow for Dual Wan setup since the Orbi does not have a dual wan connection.
A few clues in that long that slab of uninterrupted text. (I have a poor attention span.)
You have two routers. The TP-Link ER7206, alongside an unknown (to us) Orbi device? Orbi 963 isn't a model number that I can find.
Is the Orbi in wireless access point (AP) mode?
If not, two routers on your network can cause headaches. For example, you can end up with local address problems. Among other things, the other router can misdirect addresses that the Netgear router usually handles, such as routerlogin.net or the usual IP address for a router, 192.168.1.1.
This explains some of the other drawbacks.
What is Double NAT? | Answer | NETGEAR SupportI believe the product may be this one:
https://www.netgear.com/support/product/RBKE963.aspx
Agree that a more typical configuration would be to put the Orbi into Access Point (AP) mode so that the TP-Link handles all IP assignments in addition to managing the two Wide Area Networks (Comcast and ATT/Starlink?)
I can think of no reason why the Orbi WiFi could not have whatever SSID the user wants it to have. (Seriously, there is nothing to stop a person from setting up a dozen WiFi systems all using the same SSID/password. Would be a tangled mess in terms of figuring out which system each WiFi device would decide to connect to, but that would simply be a consequence of doing something goofy.)
There are often issues when enabling Guest (and what about IoT?) WiFi SSIDs when the Orbi is in AP mode. In earlier Orbi products, AP mode disabled DHCP on the router, which simply passed all DHCP requests up to the primary router (In this case the TP-Link). The 960 product is relatively new, and I have no personal knowledge of "what happens" when it is in AP mode.
I have fantasized about having redundant (multi-WAN) internet, and this post illustrates how complicated it might become.
In addition to the TP-Link and Orbi routers, I wonder what equipment is handling the Comcast and (Starlink - or Starling?) WAN connections. Are they also routers?
Thanks CrimpOn, You have given me some good ideas to try this weekend. It is up and running now but I'd sure like to find the kink in the system. Yes, having a multi-Wan System with redundant back-up,(Cable followed by Cellular followed by Satellite) is essential when running a fire suppression system for my home in California. I need to be able to control everything from afar. When the power goes out, Comcast goes out. If the cell tower generator runs out of fuel like it did 2 years ago, we are SOL. If the satellites fall out of the sky, we have bigger problems than a fire near my home.
