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Chaaad614's avatar
Sep 12, 2020
Solved

AX4200 Wired Backhaul Peculiarities

My issue does not concern performance, but instead management/administration of the routers/satellites. Background: I have used the Orbi ac3000 system (1 RBR50 + 1 RBS50) in a wired backhaul arrangement for several years. In this arrangement, the satellite did not show as a satellite in the App and all the devices homed on the satellite showed up as "wired" devices. Yet when I went to the Website, the satellite did show up as an attached satellite. Also, to upgrade the firmware on the satellite, I had to convert it to wireless and then back to wired after the update. I have never liked this abnormality but had gotten used to it. Currently: I now have the ax4200 system (1 RBR750 + 1 RBS750) in a wired backhaul arrangement. I expected to see the same abnormalities in the App and on the Website, however now what I see is this: The satellite does not show as a satellite in the App or the Website, yet I know that it is operational. It has been assigned an IP address on my network, I can ping it and I can tell by the connectivity and speeds of the devices around the satellite, that it is functioning. Also, the attached devices shown on the App are very questionable. Most times my iPhone does not show up on the list even though I am using the App on my iPhone. And the devices homed on the satellite may or may not show up as "wired". It's very unpredictable! By the way, my router is functioning as an AP. And one more configuration question which is sort of off this topic, but I'll go ahead and ask it here. I have seen many posts on this forum and non-Netgear sites about what the CTS/RTS Threshold should be. It seems that many say to set it at 500. But some say to set it at 2347. I understand what this threshold is but I still don't know which setting is best. Anyone who wants to weigh in, feel free. Thanks in advance!
  •  

    Yes it's one of Orbi's "peculiarities" that I've learned to deal with and seems to be how NG has designed them. 

    The illustrations for the link is correct for connecting the RBS to the back of the RBR. The Internet port on the RBR is only used for it's main connection to the main host router in AP mode or an ISP modem when in router mode. 

17 Replies

  • What Firmware version is currently loaded?
    What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

     

    Are the RBS directly wired to the back of the RBR or connected thru a LAN switch? If so, What is the Mfr and model# of the ethernet switch in the configuration?
    https://kb.netgear.com/000051205/What-is-Ethernet-backhaul-and-how-do-I-set-it-up-on-my-Orbi-WiFi-System

     

    NG is recommending currently to use CTS 64 on the Orbi AX system. 

     

    • Chaaad614's avatar
      Chaaad614
      Star

      Thanks for the reply.

       

      The firmware of the router and satellite are both 3.2.16.6.

      The ISP is AT&T U-Verse and the modem/gateway is the Arris NVG599 with Software Version 11.6.0h0d48.

      The two Orbis are both on the same switch, an unmanaged Tenda TEG1008D 8-port switch (which I found as a recommendation on this forum). That switch is connected directly to one of the four ports on the Arris modem.

      • FURRYe38's avatar
        FURRYe38
        Guru

        Please connect one of the RBS directly to the back of the RBR and see if the status changes on the RBRs web page. 

         

    • Chaaad614's avatar
      Chaaad614
      Star

      Also, I can connect directly to the satellite via a browser and its Internet Address. When I do that, I see a reliable list (I think) of all its attached devices.