So I ran to Best Buy to get the new RBR852 AX6000 Orbi. Hardware installation was easy and quick. I ran into my first issue when I tried to load my backup from my RBR50 but it wasn't compatible ok no worries I set up everything again from scratch. I then try to pair my RBS50Y and kept getting an issue. I know someone on here is gonna ask why cause the new RBR852 is wifi 6 and the RBR50Y will just clutter up the network anyway. I do understand that but until I get all wifi 6 devices and a wifi 6 outdoor satellite I might as well use my old RBR50Y. How can this be fixed?

So after wrestling with this thing quite a bit, I think I got it to work. First I had to set it up in extender mode to connect it to the internet and upgrade the firmware. I was unable to add the RBS50Y via the admin interface. But hitting the sync buttons on the two devices they did appear to negotiate a connection. After a while I got a solid blue light on the RBS50Y and it went dark a few minutes later, which is supposed to indicate a good connection. Using a wifi analisys tool I saw two new networks (2.4 & 5). using the utility I was able to walk around my back yard and maintain a connection to the new networks and to the internet. So I think I have it working. The RBS50Y still does not show up in the admin interface or on either Android or iOS App.

This is a question people have been asking for several months. "Will existing satellites function with the new "AX" Orbi product?"If the RBS50Y was previously connected to a different Orbi router, you may need to do a "factory reset" on the RBS50Y before attempting to connect it to the new AX router.

A factory reset was already done. The sync process looks like it will work at first, bottom turns blue. Then turns magenta.

According to Netgear Tech Support, the RBS50Y outdoor satellite and the new RBR850 router, are not compatible.There is supposed to be a FW update in the "first week of January" (we're there now) that will fix this issue.The current firmware version is V3.2.8.5_1.2.3Let's see what happens...

Here's an update... Netgear pushed firmware V3.2.9.2_1.2.4 to the RBR850 router and RBS850 satellite, just over a week ago. The issue remains unchanged; the RBS50Y outdoor satellite will not link with the new RBR850 router. Netgear support has not responded to my ticket so, I'm sending my RBS50Y back to Amazon, before the return window closes. It's strange how they remain so quiet.

AX6000, RBR852, or RBR850 isn't compatible with RBS50Y

15 Replies

CrimpOn
Guru
Oct 26, 2019
This is a question people have been asking for several months. "Will existing satellites function with the new "AX" Orbi product?"
If the RBS50Y was previously connected to a different Orbi router, you may need to do a "factory reset" on the RBS50Y before attempting to connect it to the new AX router.
- Nsiddons
  Apprentice
  Oct 26, 2019
  A factory reset was already done. The sync process looks like it will work at first, bottom turns blue. Then turns magenta.
- skyward1
  Apprentice
  Jan 08, 2020
  According to Netgear Tech Support, the RBS50Y outdoor satellite and the new RBR850 router, are not compatible.
  There is supposed to be a FW update in the "first week of January" (we're there now) that will fix this issue.
  The current firmware version is V3.2.8.5_1.2.3
  Let's see what happens...
  - skyward1
    Apprentice
    Jan 18, 2020
    Here's an update...
    
    Netgear pushed firmware V3.2.9.2_1.2.4 to the RBR850 router and RBS850 satellite, just over a week ago. The issue remains unchanged; the RBS50Y outdoor satellite will not link with the new RBR850 router. Netgear support has not responded to my ticket so, I'm sending my RBS50Y back to Amazon, before the return window closes. It's strange how they remain so quiet.

Forum Discussion

AX6000, RBR852, or RBR850 isn't compatible with RBS50Y