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Nismoairuk's avatar
Nismoairuk
Tutor
Apr 29, 2023

BT TV Help with Orbi 963

Hi

Does anyone have the latest experience on using the Orbi directly connected to Fibre and using BT TV?

I've tried enabling the BT IGMP profile in WAN settings but can't get the TV streaming to work.

Updated the firmware from new and factory reset in the hope I may get more ISP profile options to preset upon setup. However, there only seems to be Malaysia and France profiles available from a drop down list and 'Orange IPTV' streaming?

Any help much appreciated!
Troubleshooting

8 Replies

  • michaelkenward's avatar
    michaelkenward
    Guru
    Apr 29, 2023
    Nismoairuk wrote:

    Does anyone have the latest experience on using the Orbi directly connected to Fibre and using BT TV?

    What are you using to get BT TV?

     

    I have one of a BT TV Box Pro running on an R7000P with no need to make any adjustments.

     

     

    • Nismoairuk's avatar
      Nismoairuk
      Tutor
      Apr 29, 2023
      Thanks for your reply, I have been tearing my hair out with this!

      So my Orbi 963 is connected directly to the ONT and then BT Pro Box connected to Orbi wirelessly (wired not an option).

      I've tried the BT IGMP setting but doesn't work.

      Literally just tried my previous Asus AX11000 with multicast enabled and BT TV worked straight away. Slightly annoying and now thinking how/why the Orbi can't stream the BT TV channels
      • michaelkenward's avatar
        michaelkenward
        Guru
        Apr 29, 2023
        Nismoairuk wrote:


        So my Orbi 963 is connected directly to the ONT and then BT Pro Box connected to Orbi wirelessly

        Fibre? ONT? I should be so lucky.

         

        What firmware is on the Orbi?

         


        (wired not an option).

        I have used Powerline Ethernet to make the link between router and wired devices like BT's boxes.