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sltoffler's avatar
sltoffler
Aspirant
Aug 05, 2020
Solved

Cannot pause or block internet for network connected devices

I am using the Orbi RBR850.

Firmware: V3.2.15.25_1.3.15

 

I cannot pause or block any network connected devices either from the app on my iPhone or through my browser connecting directly to the new router.

 

I can toggle the pause switch on the app, but nothing seems to happen.

 

I have my router in "router mode."

 

I have a case pending with Netgear support---they were supposed to call me back and no one has.

 

Kind of frustrating as I don't know what else to try.  For the money I paid, I sure would like to be able to block certain devices at will.

 

Any help would be appreciated!

  • It worked!!!  Thank you so much!!!  

     

    By simply applying that FW upgrade, it now supports the pausing/blocking of internet to connected devices on the network.

     

    The only other question I have...I was able to upgrade firmware on the router but not the satellite.  Is that normal or should I try something else to upgrade that one?

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