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Forum Discussion
cbl2222
Feb 12, 2026Aspirant
Can't Unregister Orbi754 Router
My Orbi AX4200 RBK754 Mesh system won't completely unregister. The Satellite units unregistered with zero problem. The Router won't unregister because " services or contracts" still exist for this system. I've already canceled my Netgear Armor contract, which doesn't really end until the current contract ends (27 Feb)--it just stops auto-renewal. I also still show 35 days left on support services on MYNETGEAR registered products page. I have multiple "CASE NUMBERS" opened trying to get Customer Support to fix this problem...WHICH WILL A TECH TAKE 5 MINS. IF AND WHEN A TECH ACTUALLY GETS MY CASE!!! This haS put me off NETGEAR for future purchases
3 Replies
- FURRYe38Guru - Experienced User
Something to contact NG support about.
That will be beyond forum help.
Registration and Un Registering products Help | NETGEAR Communities
There's a contact email address under the registration FAQ that you can contact and potentially get help with.
NETGEAR Product Registration FAQ | Answer | NETGEAR Support
https://kb.netgear.com/1160/NETGEAR-Product-Registration-FAQ
- cbl2222Aspirant
THANKS ....up to now Support has been useless. All the unregistering has been tried on MyNetgear.com...satellites unregistered fine, its the router that won't