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Forum Discussion

HarleyGirl5999's avatar
Jan 19, 2022
Solved

Devices not connecting to RBR850/RBS850 satellites

I have the RBR850 router with 2 satellites (RBS850) and every device in our home is connecting to the router, none to the satellites.  I see this is a common problem, but I could not find any help with my system in the community questions/answers.  My firmware version is 4.6.3.16. I use Spectrum for my ISP.  Their modem installed in my house is the PC20.  Our home is a 2-story 6,000 square foot home and I have the satellites pretty evenly spread out among the house. 1 upstairs, 1 downstairs.  Some devices are literally sitting right next to a satellite, but connecting to the main router.  Any help would be greatly appreciated!  TIA

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