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Forum Discussion
Devices not connecting to satellite
Orbi mesh 750 with 2 satellites. No devices connect to the satellites and only to the main router. House is 3500 sq ft so I need those satellites to work. Router is up to date. Any way to get devices to start connecting without having to factory reset the whole thing and reconnect the million and one devices that use the system?
8 Replies
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡
https://kb.netgear.com/000061709/Where-should-I-place-the-Mesh-WiFi-satellite-of-my-Nighthawk-Mesh-WiFi-6-and-Tri-band-Mesh-WiFi-6-products 📡
https://youtu.be/UR0viMLISz4Any Wifi Neighbors near by? If so, how many?
Also try turning down the power output of the RBRs wifi radios from 100% to 50% and see if this changes anything. Under Advanced Tab/Advanced Settings/Wireless Settings
- V4.6.5.14 update model RBR 750. The modem is a netgear CM1000V2 that I own, not leased from cable company.
The first satellite is approx 53 ft from the router. Second is another 30 ft or so past it.
How do I find that setting to change the percentage from 100 to 50? Is it on the orbi app or do I have to log on to a desktop version? Can’t find that setting in the app.Under Advanced Tab/Advanced Settings/Wireless Settings using a web browser.
