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Dazza762's avatar
Dazza762
Luminary
Feb 08, 2022

Ethernet Doesn’t Have A Valid IP Configuration

Hi. I'm having issues with a wired connection from a satalite in my RBK753 system. It keeps losing connection and stating it doesn't have a valid IP configuration. The connected laptop is a Windows 11 machine. I've had no issues using a wired conneciton to a Mac with the other satalite in the system. 

Anybody got an suggestions? The reason I want to use a wired connection is that on wireless, the laptop keeps swithcing between satalite casuing disruption to the connection so I want to use a wired connection so it only connects to the satalite in question. 

11 Replies

  • If you swap the satellites or computers around, does the issue stay specific to that satellite or to the location? 

    • Dazza762's avatar
      Dazza762
      Luminary

      Seems to be specific to the satallite. Haven't swaped the satallites round but I've connected several devices to the other satallite via wired connection without issue. 

      • plemans's avatar
        plemans
        Guru

        What firmware is on the router and what version on the satellites? 

        Have you tried factory resetting the satellite and re-syncing it? 


  • Dazza762 wrote:

    The reason I want to use a wired connection is that on wireless, the laptop keeps swithcing between satalite casuing disruption to the connection so I want to use a wired connection so it only connects to the satalite in question. 


    It does sound like your satellite isn't setup properly within your Orbi system, however your Windows laptop wireless behavior is also aomalous.  You should not be experiencing disruptions to your wireless connection (even if you are moving around).  You could also look for Windows-specific solutions so you can use wireless, e.g., make sure you have the latest wireless drivers for your Windows networking device.

    • Dazza762's avatar
      Dazza762
      Luminary

      It's not actually my machine. I use Macs and never have any issue with either wired or wireless connections. I've checked that everything's up to date on the windows machine. I suspect it's an issue with the laptop rather than the satallite as everything else connected to it is fine. 

      I'll reset all the network settings on the Windows machine and set them up from scratch.