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Forum Discussion
Fire TV 4K not connecting to 5 ghz
i have 6 Amazon Fire TV 4k sticks hooked up streaming Youtube TV. 4 of the sticks are connected to 5 GHZ channel 48. 2 are connected to 2.4 ghz channel 4. i would really like to get them all on the 5 ghz channel. one of them is in a room that i get 350-400 mbps on speedtest and the Samsung 4k smart tv is connected to the 5 ghz channel. can you help? thanks
5 Replies
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satelliteWhat is the distances between the Firesticks and the RBR and RBS?
firmware version is V3.2.16.22. the ISP modem is an Arriss, but not sure of model. it is in bridge mode. the NG router is connected by eithernet cable to the satellite that is in the house addition this TV is in. the 4k firestick that won't connect to 5 ghz is connected to this satellite and it is 15-20 feet away from satellite. i tried connecting a new plain Fire Tv stick(not 4k) last night on this TV and it connected to 5 ghz. as i said before, i am getting 350-400 mbps in this addition on speedtest on phone, but only getting about 25 mbps on the 4k stick connected to 2.4 ghz. the new stick connected to 5 ghz is getting download speeds of 125-150. the hous is 10,000 square feet
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
Try turning down the power output of the RBRs wifi radios from 100% to 25% and see if this changes anything. Under Advanced Tab/Advanced Settings/Wireless Settings
If the new stick connects at 5Ghz the other older stick doesn't, possible the older stick is faulty.
the distance between router and the 2 wireless satellites is ~45-50 feet. the distance between router and the wired(Cat 6) eithernet cable Satellite is 150-200 feet. Can you please explain what turning the power output on the RBR wifi radios from 100% to 25% will do. it seems to me that will diminish the coverage of wifi throughout the house, but i am illiterate on a lot of this so thanks.
WIll see if the one still will connect to the RBS rather then the RBR. Just a quick test to see if the stick changes behavior. You can put it back after testing.
The distance maybe to far for the one stick to connect at 5Ghz so it's falling back to 2.4Ghz which has a better coverage than 5ghz at greater distances.
