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skeelo's avatar
skeelo
Luminary
Nov 27, 2020

Firmware 3.2.16.22

Anyone update to the latest firmware for their RBR850?

Any issues?

What is the BDF table?

19 Replies

  • I have updated twice and twice had to revert to previous version as the Router wouldn't give access to the Internet (Connected via a Huawei F2000 Modem) after about 12 hours active. Second time even a reboot didn't solve the problem. 

    • FURRYe38's avatar
      FURRYe38
      Guru

      What mode is your modem working in? Your modem already has a built in router and wifi:

      This would be a double NAT (two router) condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
      https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
      Couple of options,
      1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
      2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
      3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop


      TomNewe wrote:

      I have updated twice and twice had to revert to previous version as the Router wouldn't give access to the Internet (Connected via a Huawei F2000 Modem) after about 12 hours active. Second time even a reboot didn't solve the problem. 


       

      • TomNewe's avatar
        TomNewe
        Aspirant

        Thank you FURRYe38 I will try that. I dont think i can use Bridge mode as I use VOIP on the F2000 and Bridging it would disable it. I may need to move some equipment around in order to use the VOIP port on the RBR850 or try option 2 or 3 that you sent me. 

  • Has anyone update to v3.2.17.12 from 3.2.16.22? If so, did the Orbi WiFi 6 RBR850 automatically do it or did you have to do a manual update? Thanks.
    • FURRYe38's avatar
      FURRYe38
      Guru

      v12 is only availalble for manual download. NG did not make it avaialble on there update servers. 


      coretech51 wrote:
      Has anyone update to v3.2.17.12 from 3.2.16.22? If so, did the Orbi WiFi 6 RBR850 automatically do it or did you have to do a manual update? Thanks.

       

  • I too have a RBR850, and am experiencing dips in internet speed. I will have to get back to you guys on Spectrum router model, but it doesn't have built-in wifi (had to use their separate module). Running an Asus USB wifi dongle (again, will get back to you on model). After successfully performing setup, it updated the firmware immediately after. Worked fine for a few, but when we started streaming Netflix and I was using my desktop, that's when I noticed the fluctuating performance. Any suggestions? Thanks in advance!
    • FURRYe38's avatar
      FURRYe38
      Guru

      Is this only seen with the RBR alone or do you have RBS deployed as well? 

       

      What is the size of your home? Sq Ft?
      What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
      https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite
      https://kb.netgear.com/000062035/How-many-satellites-can-you-add-t

       

      What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
      Any Wifi Neighbors near by? If so, how many?


      You can find other speed diagnosis steps in the community faq: https://community.netgear.com/t5/Orbi-AX/Community-FAQ-My-Orbi-speeds-are-slow-inconsistent-and-don-t-my/m-p/1982974/highlight/true#M7849

       

      Be sure to check your CTS and RTS values. If they are at 64, please change both to 2347.

      under Advanced Tab/Advanced Settings/Wireless Settings

       


      killswitch83 wrote:
      I too have a RBR850, and am experiencing dips in internet speed. I will have to get back to you guys on Spectrum router model, but it doesn't have built-in wifi (had to use their separate module). Running an Asus USB wifi dongle (again, will get back to you on model). After successfully performing setup, it updated the firmware immediately after. Worked fine for a few, but when we started streaming Netflix and I was using my desktop, that's when I noticed the fluctuating performance. Any suggestions? Thanks in advance!

       

      • killswitch83's avatar
        killswitch83
        Guide

        Hi Furry,

         

        To answer some of your questions here:

         

        -I have a satellite deployed, at the appropriate distance from the router, as recommended below (30+ feet).  House is 2100 sq. ft., with normal building materials (wood, drywall either 3/8" or 1/2" thick)

         

        -I counted approximately 23 different wifi entries via NirSoft wifiinfoview, the vast majority of which belong to the apartment complex across the street from me (very weak signals).

         

        -I adjusted all of the settings mentioned below, but with no luck.  Disabling AX didn't do anything, either.  An obersevation though: whenever my girlfriend goes to stream on her cell-phone, in the same area as the router, that's when things start slowing down for my desktop.  If she does the same streaming on her laptop, however, the speed goes back up for the desktop, to speeds I usually see.  Also of note: if she streams on her cell in the back bedroom, which is away from the router and is running on the satellite instead, there's no issue there either.  Any input as to why any of this is?  For now, as it seems optimal, she'll be using her laptop to stream and do bandwidth-intensive tasks when near the router.