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gerardo8a's avatar
gerardo8a
Aspirant
Oct 25, 2022
Solved

Firmware stuck

Today a new firmware showed up so I did click on the upgrade firmware, after upgrading the main router and one satellite show the latest firmware V4.6.9.11 but one shows the previous one v4.6.8.5 in the current version column and in the status it says with a link V4.6.3.16

 

Then I decided to download the firmware and apply it to that satellite manually, which I did and then the table shows like this

 

  Model Name Device Name Current Firmware Version Status
RouterRBR850RBR850V4.6.9.11No New Firmware Available
SatelliteRBS850Orbi Satellite-1V4.6.9.11No New Firmware Available
SatelliteRBS850Orbi Satellite-2V4.6.9.11 V4.6.3.16

 

Why it wants to update to an old version?

  • After you loaded FW on the RBS first then RBR lastly, did you power OFF the units for 1 minute then back ON. 

     

    Just seems like the status is falsely reporting the prior FW version and hasn't fully updated yet. 

     


    gerardo8a wrote:

    Today a new firmware showed up so I did click on the upgrade firmware, after upgrading the main router and one satellite show the latest firmware V4.6.9.11 but one shows the previous one v4.6.8.5 in the current version column and in the status it says with a link V4.6.3.16

     

    Then I decided to download the firmware and apply it to that satellite manually, which I did and then the table shows like this

     

      Model Name Device Name Current Firmware Version Status
    Router RBR850 RBR850 V4.6.9.11 No New Firmware Available
    Satellite RBS850 Orbi Satellite-1 V4.6.9.11 No New Firmware Available
    Satellite RBS850 Orbi Satellite-2 V4.6.9.11  V4.6.3.16

     

    Why it wants to update to an old version?


     

4 Replies

  • iyang's avatar
    iyang
    NETGEAR Expert

    Hi gerardo8a ,

     

    Could you share the screen shot in firmware update page ?

     

     

    Thanks.

  • After you loaded FW on the RBS first then RBR lastly, did you power OFF the units for 1 minute then back ON. 

     

    Just seems like the status is falsely reporting the prior FW version and hasn't fully updated yet. 

     


    gerardo8a wrote:

    Today a new firmware showed up so I did click on the upgrade firmware, after upgrading the main router and one satellite show the latest firmware V4.6.9.11 but one shows the previous one v4.6.8.5 in the current version column and in the status it says with a link V4.6.3.16

     

    Then I decided to download the firmware and apply it to that satellite manually, which I did and then the table shows like this

     

      Model Name Device Name Current Firmware Version Status
    Router RBR850 RBR850 V4.6.9.11 No New Firmware Available
    Satellite RBS850 Orbi Satellite-1 V4.6.9.11 No New Firmware Available
    Satellite RBS850 Orbi Satellite-2 V4.6.9.11  V4.6.3.16

     

    Why it wants to update to an old version?