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clovehitch's avatar
clovehitch
Aspirant
Feb 03, 2022
Solved

How can I turn off auto updates on an Orbi RBR750?

I'm having random router reboots of my Orbi RBR750 that I suspect is related to auto firmware updates.  Does the router do auto firmware updates?  Any ideas how to turn off auto firmware updates?

14 Replies


  • clovehitch wrote:

    I'm having random router reboots of my Orbi RBR750 that I suspect is related to auto firmware updates.  Does the router do auto firmware updates?  Any ideas how to turn off auto firmware updates?


    Could you please provide more detail.  Orbi routers check for firmware update at regular intervals (multiple times per day for some models).  Have you observed that the firmware version actually changes when there is a random reboot. Or, do you suspect that the process of looking for firmware updates itself is causing the router to reboot?  If that were the case, then every Orbi router would be rebooting multiple times per day.

     

     

    • clovehitch's avatar
      clovehitch
      Aspirant
      I have an RBS750 and 3 RBK750 satellites. I know it is not updating firmware because the version is current. However, the router reboots randomly, as often as once a day. Sometimes while I’m working and sometimes in the evening. There is no pattern. Sometimes I go weeks without an interruption, sometimes I am interrupted daily.

      The log file just indicates a restart from what I can tell.

      Hope this helps.
      • FURRYe38's avatar
        FURRYe38
        Guru

        What Firmware version is currently loaded?
        What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

         

        What is the size of your home? Sq Ft?
        What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
        https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡