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Forum Discussion
donawalt
Dec 21, 2023Mentor
How to get iPhone and iPad on WiFi?
Well I think I am now suffering from the WiFi connection issues in the top post - I rebooted my RBR850 and 2 RBS850s this morning, and since then the iPhone 15 and iPad Pro show WiFi connection *briefly*, but then go to 5G. I have tried
-Rebooting RBR and RBSs thru router web page
- Power cycling entire network including modem, waiting minute, and burning it up 1 by 1 - modem, router, switch, RBS 1, RBS 2
- Turning off Private WiFi Address and Limit IP Address tracking
- Resetting Network Settings
In Settings/WiFi, where the green check mark shows up next to the SSID, it's just a spinning beach ball forever.
I ran out of the house for awhile this morning, and in a local bank I easily connected tot heir WiFi - it was public, no password etc.
My Mac laptops are on WiFi fine, but speeds are very slow - usually it's 700/40 as it's close to a RBS, but throughout the morning it's been 160-220 d/l, 35 up.Through Eth/switch it is 900/40, so it's not external to the house.
What a mess. Has anyone found a way to get iPhones etc connected to WiFi again?
UPdate - so I did one more power cycle of the offending RBS. Then I did another power cycle of the RBR. And everything appears to be working! Wow amazing.
If you get any intuition that I am going to reboot this network, send someone here to shoot me. Remind me not to touch anything!!!
12 Replies
- donawaltMentor
OK I have discovered a little - NOTHING is connecting to either RBS! There's one on 3rd floor, one on first floor - RBR in basement. I walked my iPad down to the first floor, where it could connect to the RBR - it got 700/40. So on the third floor, the iPhone and iPad can't reach the RBR with a good enough signal vs 5G right by the window; the Mac can reach it, but very slow (200 Mbps/35). BTW this is not just Apple, a Windows laptop on the third floor can't connect to WiFi either.
How do I get the RBSs having connections again? When I power cycled them, AFTER the RBR was up, the eventually showed BLUE - they are backhauled via Ethernet. The router web page shows Backhaul status GOOD.
Help!
- donawaltMentor
OK more info - I took my iPhone up to the 3rd floor, powered off the RBS. Waited a few minutes, then I plugged it in again The WHOLE time the lights were blinking white as it started up, the iPhone had a strong WiFi signal. 5 seconds after the solid blue light came on, it went to 5G.
Also - I noticed all morning the private SSID NETGEAR_ORBI_hidden63 is showing in the list of other networks.
Has a power off for 1 minute then back ON with the ISP modem and RBR and RBS been performed?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect. Thne power ON RBS.
Turn on computers and rest of network.- donawaltMentor
wow I have been working on this most of all day - this system is so fragile - one reboot and mayhem the rest of the day!
I did that -
Powered off: RBS 1, RBS 2, switch, Router, Modem.
Waited 1 full minute.
Turned on modem - waited for it to be up.
Powered on Router - waited for it to be up
Powered on switch - waited for it to be up
Same for RBS 2, then RBS 1.
Everything comes up blue. But no WiFi. Ethernet is fine.
So I factory reset the RBSs - turned one off, worked on the other. The 3rd floor RBS is working fine now, it permits connections, has a strong signal for devices nearby, and speed test is good - 600 mpbs-800 mpbs depending on device. Orbi app shows devices connected to 3rd floor RBS, but nothing connected to 1st floor RBS.
I never did get the perfect factory reset and sync - got blinking amber light, solid white light, used the web page add a satellite AND tried manual sync with the two buttons, I would get Magenta - no sync - when the satellite and router were 6 feet apart! Other RBS powered off. I could only get blue and see it show up in attached devices by 4th connecting satellite and router.
I used a WiFi analyzer when I just had the second RBS powered on and the RBR - it saw to signals out. But Many things not connecting. Router web page says backhaul status of both RBSs is good.
So I have one RBS left to figure out why it won't let anything connect to it. I guess I'll try factory reset etc. again...?