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I have rbk753, when I moving between satellite and router, my iphone will lost connect
Hey Dolce, I also have the same problem. I have rbk753, when I moving between satellite and router, my iphone will lost connect for serval minute and can not reconnect to wifi manually.
Could you tell me the solution if you fixed it? Thanks.
2 Replies
Hi Darren, I'm sorry you are afflicted with the same problem as me. Years and various firmware updates and factory resets later, I am still having the same problem. Unfortunately, turning off MAC address randomization did not help and it's not only with my iPhone but it's with other wi-fi devices as well. The only solution for me was to give up on the wired backhaul and use the slower 5 GHz wireless backhaul, which results in zero connectivity issues.
Which iPhone do you have?
What iOS is loaded on the phone?
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?What is the size of your home? Sq Ft?
What is the distance between the router 📡 and satellite(s)🛰️? 30 feet or more is recommended in between RBR 📡 and RBS 🛰️ to begin with depending upon building materials when wired or wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite🛰What channel configurations are currently set on the router?
Be sure to disable any MAC Address randomizers on phones and pads while at home:
NETGEAR Mobile Applications and Android/Apple/Windows Devices FAQ | NETGEAR Communities
