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Intermittent wired connection from RBR750 router to my laptop. What's up?
I am hardwired to my Orbi (RBR750) router and get intermittent internet connection. It's hard to tell if the same problem occurs on the wifi. I think so.
I've rebooted the modem and router multiple times. I've done tests with the ISP (Spectrum). No luck.
When it works, the speed tests say 300+ Mbps down and 11 Mbps up. That would be good for our location. When it doesn't work, cached pages don't open until the 2n'd or 3rd try. Mid-use, pages freeze, then come back to life.
Any ideas?
The Spectrum tech came this afternoon. H found a nick in the line outside. Fixed it.
So far, things seem to be working well. Pages are opening faster than they have in months. Hopefully, it'll stick.
Thanks all for your effort and suggestions.
7 Replies
What firmware is on the router?
And on the satellites?
What modem/gateway is the router connected to?
What wireless card is in your laptop?
What driver is installed on the laptop?
If you're on windows, what windows version is it? (my windows preview version has issues connecting right away as well)
Firmware: Orbi says it's current at V4.6.9.11_2.3.5
Same on satellites: V4.6.9.11
Modem/Gateway connection: Spectrum supplied modem. Not sure of the model #.
Wireless card on laptop: Intel Wi-Fi 6 AX201 160MHz
Wireless driver updated: Yes
Windows version: 11 Pro 22H2
FYI: Spectrum is coming out this afternoon to check their end of things. We'll see how that goes.
Do any other devices on the network exhibit the same behavior?
Does this happen "right in the middle" of using the laptop, or does it happen after waking the laptop, such as opening the cover or waking it from sleep mode?
