NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Internet slow in second floor - RBS750
Hi Guys,
Would appreciate some knowledge or help with my situation.
I’m currently on a NBN1000/50 internet plan. I have my RBR750 Router with two RBS750 satellites upstairs. One in each corner of the floor.
When connected to the router downstairs with my phone I get between 600-800mbps download speed. When I go upstairs I get only about 150-180mbps. What also interesting is my PC, which is connected to Ethernet via one of the satellites it gets around 165mpbs while my phone gets about 170-180mpbs. Is that another concern? I really appreciate what I can do to help increase these speeds because my house is not that massive and surely the RBS750 are capable of delivering immense speeds.
1. My Router is positioned behind a couch.
2. I’m not sure about the SQ foot of my house unfortunately. Not even sure how I can find out to be honest. Sorrryyy.
3. The path from the router to my satellites are covered by first the couch the router is behind and then the stairs and one wall for each satellite.
4. Both Router and Satellites are up to date with V7.2.6.31
So I’m not much of an expert in terms of all this. However I’m happy to provide as much more info as I possible can to help get some assistance 🙂
Kind Regards,
Sameem
Would appreciate some knowledge or help with my situation.
I’m currently on a NBN1000/50 internet plan. I have my RBR750 Router with two RBS750 satellites upstairs. One in each corner of the floor.
When connected to the router downstairs with my phone I get between 600-800mbps download speed. When I go upstairs I get only about 150-180mbps. What also interesting is my PC, which is connected to Ethernet via one of the satellites it gets around 165mpbs while my phone gets about 170-180mpbs. Is that another concern? I really appreciate what I can do to help increase these speeds because my house is not that massive and surely the RBS750 are capable of delivering immense speeds.
1. My Router is positioned behind a couch.
2. I’m not sure about the SQ foot of my house unfortunately. Not even sure how I can find out to be honest. Sorrryyy.
3. The path from the router to my satellites are covered by first the couch the router is behind and then the stairs and one wall for each satellite.
4. Both Router and Satellites are up to date with V7.2.6.31
So I’m not much of an expert in terms of all this. However I’m happy to provide as much more info as I possible can to help get some assistance 🙂
Kind Regards,
Sameem
13 Replies
Would need to know total sq footage of home in feet.
Actual distances between the RBR and RBS. 30 feet or more is recommended in between RBR 📡 and RBS 🛰️ to begin with depending upon building materials when wired or wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 🛰Also has this been always happening or just someting that cropped up recently?
Was this working before any FW updates?- To be honest I’m not sure. A few weeks back I started having lag spikes on my PC. Done a Speedtest and was only showing about 100mbps. Not sure why the link speed also caps to 100mbps but once I change the speed negotiations to 1gbs it just gives a mere 150mbps
Sameem wrote:
To be honest I’m not sure. A few weeks back I started having lag spikes on my PC. Done a Speedtest and was only showing about 100mbps. Not sure why the link speed also caps to 100mbps but once I change the speed negotiations to 1gbs it just gives a mere 150mbps"just under" 100mbps on an Ethernet connection. This indicates that the Ethernet adapters have negotiated that the maximum speed they can reach is 100Mbps.
https://en.wikipedia.org/wiki/Autonegotiation
This is a feature of the actual Ethernet hardware used in computers, laptops, routers, switches, modems, etc. etc.
The only "Link Speeds" that can be negotiated via Ethernet are 10/100/1000/2500/5000/and 10000 Mbps.
Because there is overhead even in Ethernet connections, the maximum Speed Test over a link that has negotiated 100M/Full Duplex will be slightly less than 100Mbps. If a Speed Test measures even 1Mbps over 100, then the link is not running at 100M/Full Duplex. So, 92-96 can indicate a negotiation problem. 101-102 does not.
A Speed Test measured by a device connected to an Orbi satellite is affected by several factors:
- The ISP connection. It is impossible to measure more speed than the ISP provides. That is what is measured by running the Speed Test feature on the Orbi web interface or the Orbi 'app'.
- The Backhaul link between router and satellite. As the router/satellite connection gets weaker, the speed across the link gets slower. The original Orbi provided a way to observe the Link Speed between router and satellites. That feature was not carried forward to the AX product line. (I find it fascinating on my ancient RBR50/RBS50 system.) Generally, a 'wired' Backhaul will produce higher speed to a satellite than a WiFi Backhaul.
- The connection between satellite and user device. Once again, a 'wired' gigabit connection to a satellite will typically product higher speed than a WiFi connection.
