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Forum Discussion
iPhone VPN Client won't connect to RBR750P VPN.
I'm been trying to get the VPN setup in my RBR750P Orbi Tri-band Mesh WiFi 6 Router.
I setup Dynamic DNS. I couldn't get the service provider to be the NETGEAR option, but I was able to set it up with NOIP. When I click "Show Status" a connection is made.
On the VPN Service tab, I pretty much have everything set to default. TUN/TAP set to UDP with ports 12973/74 and Auto for VPN connection to access.
I downloaded the "FOR SMART PHONE" openvpn file and installed in my iphone in the OpenVPN app.
I basically can't get a connection. Log says it just timed out.
This is my ovpn file.
client
dev tun
proto udp
remote (removed) 12973
resolv-retry infinite
nobind
persist-key
persist-tun
ca ca.crt
cert client.crt
key client.key
cipher AES-128-CBC
comp-lzo
verb 5
Any suggestions?
11 Replies
Is the iPhone disconnected from the WiFi network when this test is performed?
VPN access depends on the user router being directly connected to the internet (not 'behind' another router).
When you use a web browser to access one of those "What is my IP?" web sites**, does it report the same IP address as is shown on the Orbi web interface, Advanced Tab under the Internet Port?
** such as https://whatismyipaddress.com/ , https://www.whatismyip.com/
Is the iPhone disconnected from the WiFi network when this test is performed?
- I was in another network entirely (at work), plus I also did try just using LTE, being disconnected from my home WiFi.
When you use a web browser to access one of those "What is my IP?" web sites**, does it report the same IP address as is shown on the Orbi web interface, Advanced Tab under the Internet Port
- Yes, a different IP.
This appears to indicate that the Orbi router is "behind" another router which is preventing the VPN connection from reaching the Orbi. (Often called a "Double NAT". Use internet search to find ways to correct that situation. Netgear has an article on the topic: https://kb.netgear.com/30186/What-is-double-NAT-and-why-is-it-bad )
