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Forum Discussion
ClaudioGold
May 16, 2026Aspirant
Issue with RBR750 with app
Hi: I was using the product with two satellites for couple of years without any issue. Yesterday detect a problem with some connection and start looking for the issue, so detect in the app that th...
ClaudioGold
May 18, 2026Aspirant
Hi! FURRYe38​
Works! The right way was factory reset. Now could access to the whole process of installation through the app.
Regarding the firmware version, I have 7.2.8.2, I have noticed there is a new one, but when ask to check updates through the app, just says there is no new software.
BTW, I never could get to web access, so, couldn´t imagine to try to update manually...
Thanks for your support
Claudio
FURRYe38
May 18, 2026Guru - Experienced User
Can follow this guide to manually update the system if you want too:
Procedure to Manually Firmware Update Orbi and Nighthawk Mesh systems. | NETGEAR Communities
Glad you go it back up and running and accessible.
Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡