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Forum Discussion
Tecknono
Oct 07, 2025Aspirant
Issues with 2 printers (canon and epson)
Hello, for some weeks now, without changing anything in my setup, my 2 printers, from 2 different OEM (canon and epson) have lost their Wifi connexions. I am not able anymore to add them on t...
FURRYe38
Oct 07, 2025Guru - Experienced User
The rest of your wifi devices can connect to the Orbi system ok?
What FW version is loaded on the Orbi system?
What channels is the Orbi using? Try 1 and 40.
What WIFI Security mode is the Orbi using? Make sure WPA2 is set on the system.
Is WPA2 and WPA3 mixed mode set?
Something to contact the printer Mfrs about regarding there printers and wifi connections.
Tecknono
Oct 07, 2025Aspirant
Everything is working fine with 25 other devices connected (computer, phones, alarms, etc)
firmware : v4.4.2.1_3.10.82
channels : set to automatic for 2,4ghz
all satellites and routes are linked with cables
security : wpa2
And I changed nothing…
- FURRYe38Oct 07, 2025Guru - Experienced User
Something to contact the printers Mfr about.
- TecknonoOct 07, 2025Aspirant
Why ???
2 printers from 2 differents manufacturers, losing the connexions at the same time, after a firmware update of the Orbi…
everything worked fine for years before that
- FURRYe38Oct 07, 2025Guru - Experienced User
You said you changed nothing on the system and your other devices are working. Kind of includes a FW update.
Try a factory reset and setup form scratch on the Orbi system with a PC and web browser:
Orbi Systems Manual Factory Reset Process | NETGEAR Communities
Check with the printers Mfrs for any FW updates on them as well.