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Forum Discussion
NETGEAR Orbi Mesh WiFi 6 RBK752, wireless region set to "China" but system bought in Italy
Hello,
I purchased the NETGEAR Orbi Mesh WiFi 6 RBK752 in Italy on Amazon but the region of the Wi-Fi is set to China without the ability to change it from Advanced -> Advanced -> Wireless Settings because the menu is grayed out.
Is it possible to change it or should I return it? Is it possible to do something? I'm afraid wireless performance is limited by this setting.
Greetings,
Paolo
5 Replies
Try a factory reset on the RBR and setup from scratch...
What Firmware version is currently loaded?
Hello,
thanks for replying me.
SW version is V4.6.5.14_2.0.54
How should I perform factory reset?
Best regards,
Paolo
Press the reset button in back of the router for 15 seconds then release. Connect 1 wired PC to the back of the RBR and walk thru the setup wizard in a web browser pointed at 192.168.1.1, see if the language drop down menu items seen on the upper right hand corner can be changed to something else. If not, as suggested, send it back and get another for your region.
Paolo_Coppi wrote:
Hello,
thanks for replying me.
SW version is V4.6.5.14_2.0.54
How should I perform factory reset?
Best regards,
Paolo
Some regions lock their region settings.
If yours is locked to the wrong region, you'll probably need/want to exchange it.
You used to be able to telnet in and change it with the burnsku command but telnet was locked out as well as I think it voids a warranty.
