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Forum Discussion
FURRYe38
Nov 16, 2021Guru
New - RBKE9 Series - RBRE960 / RBSE960 Firmware Version 6.0.3.68 Released
Initial Release: 11/12/2021
This is the initial release of this firmware.
Download Link: https://www.netgear.com/support/product/RBKE963.aspx#download
RBRE960: https://www.downloads.netgear.com/files/GDC/RBKE963/RBRE960-V6.0.3.68.zip
RBSE960: https://www.downloads.netgear.com/files/GDC/RBKE963/RBSE960-V6.0.3.68.zip
Firmware Update Instructions:
To update your router’s firmware, follow the instructions in your router’s user manual. To view your router’s user manual, visit https://www.netgear.com/support/product/RBRE960.aspx#docs
For Manual FW updates:
https://kb.netgear.com/31573/How-do-I-manually-upgrade-firmware-on-my-Orbi-router-using-orbilogin-com
https://kb.netgear.com/000037217/How-do-I-check-and-manually-upgrade-the-firmware-on-my-Orbi-satellite
NOTE: After the FW files are loaded and the RBR and RBS is ready, power OFF the RBR and RBS for 1 minute then back ON. Unplug the power adapter from the power wall outlet then back in.
If problems are seen after a FW update, a factory reset and setup from scratch maybe needed.
This article applies to:
Let us know how it works for you...
4 Replies
- sabeensAspirant
for me, the parental controls do not show in the orbi app nor the web interface on this firmware. there is a post from another user of the same mesh system reporting same issue.
Netgear has set up a community forum specifically for the Parental Controls product. Most of the people who watch that forum are more likely to have experience with Smart Parental Controls and Circle and know how to work it better than those of us who follow this router forum. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/NETGEAR-Smart-Home-Parental/bd-p/en-home-smart-parental-controlshttps://www.netgear.com/home/services/smart-parental-controls/Please use this link to the main forum product list to review and choose where to make your posts.
https://community.netgear.com/t5/NETGEAR-Forum/ct-p/en-netgear
Thank you.
sabeens wrote:
for me, the parental controls do not show in the orbi app nor the web interface on this firmware. there is a post from another user of the same mesh system reporting same issue.
- Blanca_ONETGEAR Employee Retired
FYI - A new firmware version is now available for the Orbi AXE series at https://www.netgear.com/support/download/?model=RBKE963 - Firmware Version 6.0.3.82.
My Orbi AXE has been running fine over the past few weeks, but it restarted by itself at least a couple times. This was on the original firmware version 6.0.3.68. I started a support case with Netgear and they asked me to install this new firmware version. I'll watch how it goes over the next 5 days and see if it still restarts I'm keeping an eye on its uptime as reported on http://orbilogin.com/debug.htm to see if it does it again.