NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

LofiFTW's avatar
LofiFTW
Aspirant
Jun 08, 2022

One of my satellites (which was working perfectly fine a few weeks ago) will NOT connect to the rout

I am having the exact same problem with the exact same settings as the original author.

 

4000 sq foot home, router and two satellites are all downstairs. System worked perfectly fine for 2 years.

 

One of my satellites (which was working perfectly fine a few weeks ago) will NOT connect to the router. If I power recycle, the light goes to solid blue for about a minute, then light goes out. When I go to orbilogin and check "attached devices"; the good satellite has an IP address and backhaul status is "good". The bad satellite does not have an IP address and backhaul status is "Disconnected". 

 

Factory reset of both router and bad satellite has not worked. Router is NOT in AP mode. Router firmware is V4.6.5.14_2.0.54

Connecting the bad satellite to the router with ethernet cable has not worked. 

 

 

Please help. 

3 Replies