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Ybot's avatar
Ybot
Aspirant
Apr 28, 2022

Orbi 6Ghz Mesh data throughput is out of wack

I have a new Orbi 6Ghz mesh with 2 satellites, I have a 1 gig fiber circuit up and down. I have each of the satellites units and the router plugged up via the backhaul port to a netgear XS508M 8-Port 10-Gigabit Unmanaged Switch and have the routers lan port plugged into a 1 gig office switch. From the lan switch I am able to get 900 up and down, form the Orbi web interface speed test I am getting 260 down 900 upload, from any  6Ghz wifi device the max I am getting is 179 down 100Meg upload, from my phone zfold 3 on the Orbi app I am getting 300 down and 951 up but speedtest.net running in a chrome browser connected to 6ghz channel from my samsung z fold 3 I am getting 179-200 meg down and about 100meg up.
 
I am not sure whats going on, seems the data from the switch on the back of the router is fine and correct but the wifi data is getting extremely limited for all bands, I just got done resetting the router back to factory and reseting back up which didnt help anything.  Any one have any suggestions ?
 
Thank you.

 

8 Replies

  • CrimpOn's avatar
    CrimpOn
    Guru
    Apr 28, 2022

    This sounds like Netgear engineers have something to investigate, and you are one of the few customers who visit the forum who still have time on their "90 days" to contact Netgear directly.

     

    A reminder: the Orbi 'app' does not measure anything (speed or otherwise).  All it does is report the results of a speed test performed on the Orbi router.  The Ookla Speed Test that Netgear has included in the router can also be run from the web interface (see page 112 of the manual: https://www.downloads.netgear.com/files/GDC/RBKE963/RBRE960_RBSE960_UM_EN.pdf )  If the Orbi router does not report something slightly under 1G, then something is wrong with it.  (There have been a number of 'growing pain' issues with this new product, and you may have found another one.)

     

    The Galaxy Z-Fold 3 connects to the Orbi 5G WiFi band.  There should be a section in the Network Settings (probably "advanced") which reports the Link Rate between the phone and Orbi.  I agree that the Link Rate should be very high and the speed test does not seem reasonable.

     

    Congratulations on having devices with 6G WiFi capability.  Mind sharing what they are?

    • Ybot's avatar
      Ybot
      Aspirant
      Apr 28, 2022

      I configured a 6Ghz only band for the computers to connect to which are 9 dell systems I upgraded from the Killer 5G m2 card to the intel AX210 6E 6Ghz M.2  card. I have 8 other Dell systems that I could only upgrade to the Netgear AC1900 usb3 untill a usb3 6E adapter comes out, I have 20 new yahlink tr54w office phones who are all using the 5Ghz band and of course my Zfold connects to the 6Ghz band most of the time, I dont think that option is fully inplace since it connects to 6ghz sometimes and sometimes it will only connect to the wifi6. But yeah I am going ot get with support , thanks for the reply đŸ‘

       

      -Toby