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Forum Discussion
SparkyNuts
Aug 28, 2022Aspirant
Orbi 750, Could Not Get Good Ethernet Connection, Faulty Hardware??
We've been using a Netgear WNDR3700 wifi router with a Motorola SB6141 modem. Comcast is our service provider, with download speeds of 100Mbps. Our desktop is connected to the wifi router via ether...
ekhalil
Aug 29, 2022Master
What does the speed measurement in Orbi give you? Is it the same bad speed as you get when measuring the speed from the devices? Start with that to know if the speed degradation is from the interface between your devices and Orbi or from the interface from Orbi to the ISP?
- SparkyNutsAug 29, 2022AspirantThe connection speeds are good when the computer is connected directly to the modem.
The speeds are good when the computer is connected via ethernet to the WNDR3700
The speeds are good when my iPhone is connected via wifi to the WNDR3700.
The speeds are unworkable when the Orbi is involved, whether or not it's a wifi or eithernet connection. The problem definitely seems to be with the Orbi router itself, and not even with just the wifi setup but also with the Orbi's ethernet connection to the desktop.- ekhalilAug 29, 2022MasterOk, I understand, but what does the speed measurement in the Orbi app or the Orbi web GUI gives you please?
- SparkyNutsAug 29, 2022AspirantAh I understand.
Orbi reported about 5Mbps download as well A lot of time, Orbi was showing the magenta light on the router. I think I only used the Orbi speed test once, then speedtest.net
One odd detail, is that for about three minutes or so, right after completing the setup, Orbi’s Ethernet connection to the desktop was giving me over 100Mbps download. Then it just ground to a crawl and even a factory reset and second setup did not resolve the issue.